Practice
Running the engagement
Most disputes are disagreements about things nobody agreed, and settling seven of them takes one exchange of messages.
Agreeing the Terms Before the First Hour
Seven things settled before work starts prevent nearly every dispute that arises later.
What to Log and What Not To
The time entry is read by somebody months later with a question. What makes it answer them.
The Weekly Note That Replaces Screenshots
Three lines a week answer the question monitoring was meant to answer. What goes in them and why it works.
Demonstrating Progress Without Surveillance
Four ways of making work visible that cost less than monitoring and show more.
Handling the Client Who Checks Constantly
Messages when activity dips, questions about specific frames, a tracker used as a presence check. What is happening and what to do.
Long Projects and Slow Weeks
Work that produces nothing visible for a stretch is where monitored arrangements become most uncomfortable for both sides.
Raising a Problem Before It Is a Dispute
Nearly every dispute was a problem somebody noticed weeks earlier and did not mention. The timing is the whole technique.