Platform
The platform
The marketplace is a third party with its own interests, and its interest is in the arrangement existing rather than being accurate.
What Platforms Collect and Why
The marketplace is a third party with its own interests and its own record, and both are larger than either side assumes.
Guarantees and What They Actually Cover
Payment protection is the main reason to accept platform monitoring. What it covers, and the conditions that void it.
Disputes, Evidence and the Platform's Interest
When a dispute reaches the platform, the evidence is theirs and the incentive is to resolve cheaply rather than correctly.
Account Suspension and the Record
An account can be closed with little notice, taking access to work history, contacts and evidence with it.
Going Direct: What Changes
Leaving the marketplace removes the fee and the referee at once. What has to replace the second.
Reading the Terms Before You Need Them
Four numbers and three rules decide every dispute. Finding them takes half an hour and almost nobody does it.